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MFI

Calor Provides Furniture Giant MFI with a Comfortable Solution

Calor, is clearly the fuel supplier of choice in the retail sector, given its long term partnership with MFI, the largest retailer of kitchens, bedrooms and integrated appliances in the UK. The UK’s largest supplier of liquefied petroleum gas (LPG) has kept MFI’s logistics operation moving for nearly a quarter of a century.

Operating out of more than 200 stores nationwide, MFI provides home delivery for all of its products. Last year alone saw 24.5 million items being delivered from its five dedicated Home Delivery Centres (HDCs).

For such a massive retail operation, where timely deliveries are the benchmark for customer service, maintaining a fast and efficient logistics network is vital. An integral part of distributing products right to the customer’s front door is the organisation and operation of a national fleet of forklift trucks.

Counterbalance forklift trucks powered by Calor LPG play a key role in the logistics chain for MFI Retail. The forklift trucks, now specified with three way catalytic converters, operate multi shifts throughout most of the HDCs. This gives flexibility through an uninterrupted fuel source.

The Hyster H9, LPG poweredcounterbalance forklift trucks operate within all the Home Delivery Centres, where they are tasked with loading and unloading drop bodies for product distribution to customers’ houses. Each drop body is filled with customer orders and then loaded onto the chassis cabs in the yard area. The nine tonne capacity trucks are fitted with pneumatic profile tyres which help minimise yard floor erosion.

 

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Calor LPG – The Preferred Fuel of MFI

Calor LPG - The Preferred Fuel of MFI MFI’s Home Delivery network has traditionally used electrically powered fork trucks but as a result of a detailed fleet and fuel analysis, Calor LPG is now the fuel of choice for all counterbalance equipment at these sites.

The results of the analysis were conclusive with Calor LPG meeting MFI’s strict requirements:

  • An instant and flexible power source;
  • a fuel which is low in emissions and soot particulates;
  • a fuel that doesn’t demand high capital outlay;
  • a fuel that provides time efficient re-fuelling.

Gary Berry, responsible for MFI Retail’s MHE Operation says: “Our continued relationship with Calor as our preferred LPG supplier and the introduction of the LPG powered counterbalance trucks into our fleet, has seen a marked improvement in both cleanliness and efficiency of use.

“We have eliminated the dirt and grime aspect that can be associated with the use of diesel
fuels and avoided costly on site electrical upgrades should we have proceeded with electromotive power.”

 

Calor – More Than Just an LPG Supplier

LPG fork lift trucks are ideal for arduous yard applications. It is no surprise that the relationship with MFI spans nearly 25 years, as Calor is more than a LPG supplier, it is a true business partner.

Gary outlines the benefits of working with an LPG specialist:

“Calor has a vast knowledge of both Technical & Bulk operations within the Industry and the use of LPG in our day to day operations has helped us to minimise the time it takes to refuel the trucks, leading to a much more
productive and cost effective operation.”

 

Telemetry Technology

LPG forklift trucks can be refuelled in minutes.Further underlining its commitment to providing superior customer service, Calor installed The ThinkTank® computerised telemetry system which monitors how much gas is left in the tank and automatically sends a signal to the Calor depot when a top up is required.

Jason Whitwell, Calor’s forklift truck, national account manager, concludes: “Calor’s relationship with MFI Retail is strengthened by our capability of offering added value, business solutions. We’re more than a gas supplier, we’re a business partner that develops and implements practical solutions to help our customers.”

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